Terms of Sales

This website is the property of Sarl Art Création® in its entirety, as well as all related rights. Any reproduction, integral or partial, is systematically subjected to the authorization of the owners.

1. Preamble

Art Création® specifies that its online sales are reserved exclusively for non-commercial major individuals purchasing for their personal non-professional needs as well as legal entities for their needs other than those related to their professional activities, agreeing to fill in the mandatory fields presented At the time of registration and having a delivery address located in one of the zones served by Art Création®.
These general conditions of sale and the specific conditions of sale specific to each of the articles offered on the website www.deesseartiste.fr govern only the relations between the company Art Création® (Sarl with capital of 1500 €, whose registered office is at METZ (57070), 4, rue des Nonnetiers – Metz Actipôle 57070 Metz – France, registered with the Trade and Companies Registry of Metz under the number RCS METZ TI 48515785300022, identified under the intracommunity VAT number FR 17485157853 and its customers , With the exception of all other conditions.

2. Acceptance of general and special conditions of sale

Any confirmation by the customer of an order entered on the site is his full acceptance of these general conditions of sale Art Création® and the particular conditions of his order (articles ordered as presented on the site within the limit of Quantities mentioned, denomination, prices, components, etc.). It is specified that the customer has, before this confirmation, a mechanism enabling him to correct or modify his choices. This mechanism is accessible at each step of the order entry process.

3. Products

Each article proposed on the site is presented in a summary form, indicating its name, quantity and price.
Pictures illustrating products do not enter the contractual field and are merely indicative of the general presentation of the product. If errors have occurred, Art Création® will not be liable under any circumstances.

4. Duration of the offer

Our offers are valid only during the period of presentation online and within the limit of available stocks. In case of unavailability of the product after placing your order, we will contact you by phone or by e-mail as soon as possible to inform you and agree with you:

  • Offset delivery pending replenishment occurs, when possible
  • Replace the product with another equivalent in quality and price, the return costs of the equivalent product being in this case charged to Art Création®
  • Cancel your order and to reimburse you the price possibly paid according to the terms and conditions defined in article 10 below.

5. Username and Password

At the first order, a user name and a password are chosen by the customer. The username and password are valid proof of the identity of the customer and bind him on any order placed through them. They have the value of an electronic signature within the meaning of the law of 13 March 2000.
The customer is solely responsible for his username and password and will bear alone the consequences that could result from any use by third parties who would have knowledge of them, unless he demonstrates that the knowledge of this identifier and this password results from a fault of Art Création®.
In case of forgetting his password or his identifier or in case of fear that a third party may have known of it, the client has on the site a function allowing him to find his identifier and to choose a new one password.

6. Contract formation: procedure and evidence

6.1. Order Registration and Confirmation

Any order entry is summarized at the same time before the customer is asked to confirm his order, indicating his choices as to the delivery address and the means of payment. The customer is then invited to validate his order. Upon such transaction, the order is automatically recorded and becomes firm and final subject to the reservation referred to in the following paragraph.
Any order with a choice of payment by credit card or bank card is only considered effective when the payment centers concerned have given their agreement. In case of refusal of the said centers, the order is automatically canceled and the customer is informed by a message on the screen by the payment center.

6.2 Confirmation of order receipt

Art Création® confirms to the customer the receipt of his order. This confirmation is communicated to the customer by e-mail summarizing the products ordered, the delivery address, the chosen means of payment (online or by check) and indicating an order number.
The information stated by the customer when placing an order commits the customer: in case of error of the customer in the name of his contact details or those of the place of delivery, including his name, first name, address, telephone number, Email address, door code, floor resulting in loss of products, customer remains responsible for payment of lost products.

6.3 Evidence

The automatic registration systems of website www.deesseartiste.fr are considered to be proof of the nature, content and date of both (i) the customer’s order, (ii) confirmation of receipt of the order By Art Création® and (iii) any electronic mail exchanged between Art Création® and the customer.
Information relating to any transaction made from the identifier will be stored and archived by Art Création® and will serve as proof in case of dispute with the customer in accordance with the law of 13 March 2000 on signature and electronic evidence. They will have probative force in the event of a dispute between the parties and will be retained by Art Création® for an unlimited period.

7. Prices

Prices are in Euros. Indicated prices in product data sheets do not include delivery charges. The amounts on the day of the order of the delivery costs are indicated on site and at the latest before the sending by the customer of an order entered.
The total price, including VAT, indicated in the order confirmation is the total price of the order entered including all taxes and VAT. This price includes the price of the products and the transport costs.

The seller reserves the right to modify at any time the prices of sale displayed on the site www.deesseartiste.fr and reserves the right to cancel any order placed following an error of display of price and causing the Invoicing of the object sold at a price unrelated to the actual value of that object. At no time will the sums paid by the customer be considered as a deposit.

8. Payment

You choose at the time of the entry of your order to opt for a payment by credit card, by card of payment or by check. In the event that you choose a payment by credit card or payment, you are then redirected to the secured site of Crédit Agricole guaranteeing the preservation of the confidentiality of the card numbers by protection and cryptology procedures.
Payment by check, payable to Art Création®, must be accompanied by a printed order confirmation email (indicating the order number) to the following address: Art Création® – 4, rue des Nonnetiers – Metz Actipôle – 57070 Metz – France.
An invoice will be included in the parcel unless the delivery address is different from that of invoicing (especially for gifts). The invoice will be sent by post to the billing address.

9. Delivery

9.1 Conditions

The dispatch of the order can not be done without the full payment of the goods and transport costs. Art Création® reserves the right to cancel any confirmed order that is not settled within 15 days of the date of the order.
All events considered to be cases of force majeure, such as war, riot, fire, strikes, the impossibility of being supplied with raw materials, stoppage of transport which would tend to delay, or to make exorbitant the execution of supply constitute, by express agreement, a cause of suspension or extinction of the obligations of Art Création® without compensation for the benefit of the customer if the event extends beyond a deadline Of fifteen (15) days.  Art Création® will inform the customer by any appropriate means of the existence of such an event in order to allow the customer to withdraw from his order by means of a simple reply by mail.

If the products ordered have not been delivered within a maximum period of thirty (30) days from the receipt by Art Création® of the customer’s payment, for any cause other than force majeure, the sale can be customer request. The sums paid by the customer will then be returned to him without delay.

9.2 Costs

The delivery costs are calculated automatically at the time of the order and appear on the page indicating the prices of the order before the final validation of this order.

Shipping charges are free for metropolitan France. Outside Metropolitan France, Shipping is calculated on the basis of the COLISSIMO prices in effect at the date of the order and available on the following site: :


The delivery costs are automatically calculated at the time of the order, according to the weight and the international zones defined by Colissimo, and appear on the page indicating the prices of the order before the final validation of this one.

9.3 Terms and conditions

For all deliveries within the limits of the zones mentioned on the sites.
Delivery will be made by COLISSIMO in France and in all countries accepting this mode of transport. In the other countries, shipment is made, in parcel post, unless expressly requested by the customer.
For deliveries outside the European Union, the customer agrees to pay all taxes due to the importation of products and claimed on delivery of the parcels, such as customs duties, value added tax and / Or any other taxes due under the laws of the country of receipt of the order. Art Création® disclaims any legal liability if the payment of the fees is not made by the customer.
Delivery is deemed to have been made upon delivery of the products ordered by Art Création® to the carrier. The products therefore travel at the customer’s own risk, even when the order is addressed to another recipient, the transfer of the risks of loss and deterioration of the products being realized as soon as they are handed over to the carrier. The customer is obliged to verify the condition of the delivered products and to form any reservations to the carrier by registered letter with acknowledgment of receipt within 72 hours of delivery in case of missing or damaged.
In case of non-conformity or apparent defect of the delivered products, the customer has a period of fourteen (14) days from the receipt of these to form in writing (postal, e-mail, fax) a complaint with our services. After this period, the products delivered will be deemed to be compliant and free from all apparent defects.

10. Guarantee: Satisfied or refunded

Pursuant to the provisions of Article L. 121-16 of the French Consumer Code, you have a 14-day withdrawal period from the day of receipt of the products ordered to return it to Art Création® at following address: Art Création® – 4, rue des Nonnetiers – Metz Actipôle 57070 Metz – France.
If the fourteen (14) day period normally expires on a Saturday, Sunday, or public holiday, it is extended to the next business day.
In the event of exercise of the right of withdrawal, we will reimburse you the sums paid, with the exception of the expenses of return, within a maximum delay of thirty days following the reception of the products returned by bank transfer or by check.
Your right of withdrawal can not apply to products manufactured especialy for you.

11. Product Warranty

Art Création® is legally bound to guarantee the latent defects on the products sold. Provided that the buyer proves the hidden defect, the seller must legally repair any consequences. If the buyer applies to the Courts, he must do so within a “short time” from the discovery of the hidden defect (Article 1648 of the Civil Code).

12. Customer service

For any difficulty or additional information, do not hesitate to contact us either by telephone (Monday to Friday from 9 am to 7 pm) or by mail addressed to Art Création®– 4, rue des Nonnetiers – Metz Actipôle 57070 Metz – France,  or by email at following address : artdiffusionsarl@wanadoo.fr

13. Privacy Policy

By ordering via www.deesseartiste.fr website, you consent to the use of the personal data concerning you that you have communicated or that are collected via the operation of the site. This information is essential for the processing of orders.
In accordance with the provisions of Law n ° 78-17 of 6 January 1978 relating to data processing, files and freedoms, Art Création® filed a file containing nominative data with the French National Commission for Data Processing and Freedoms. At any time, you have the right to access, rectify or oppose the personal data collected concerning you.

These rights can be exercised by choosing this option online at the time of your identification or by mail addressed to Art Création® – 4, rue des Nonnetiers – Metz Actipôle 57070 Metz – France.

14. Responsability

Art Création® can not be held liable for damages of any kind whatsoever, whether material or immaterial or corporeal, which may result from misuse of the identifier or the operating procedure control. In particular, Art Création® can not be held liable for any risk inherent in the use of the Internet, such as suspension of the service, intrusion or the presence of computer viruses.

15. Modification

The parties agree that Art Création® may, as of right, modify its service without any formality other than to inform the customer by an online warning for 1 month and to make these modifications if necessary in the general conditions in line. Art Création® invites the customer to each new order to read carefully the general conditions of sale in force.

16. Protection of minors

Any person commanding on the site therefore undertakes to be of age.

17. Litigation

These general terms and conditions and all transactions referred to herein are subject to French law. In the event of a dispute, the customer will first contact Art Création® to find an amicable solution. Failing this, the case will be brought before the competent courts.

18. Legal mention

Co-Gérante : Madame Dominique SEIWERT
Société Art Création®  Sarl
Société à Responsabilité Limitée au capital de 1500€
Siège Social : 4, rue des Nonnetiers – Metz Actipôle 57070 Metz – France
Siren RCS Metz TI 48515785300022
N° TVA intracommunautaire : FR17485157853
Customer Service : Tél. : 0033 6 26 82 07 34
E-mail : artdiffusionsarl@wanadoo.fr
Host : OVH –

Responsible for publication : BHOConseil – METZ – www.bhoconseil.com       Numéro de déclaration CNIL : 1735597

We specify that each sculpture model as well as each of the designs are protected, and that the Déesse® and DéesseArtiste® brands are registered trademarks in France and in the world. The content, images, texts, translations, layouts and style appearing on the website www.deesseartiste.fr are the protected property of the company Art Création® Sarl and can not be copied or borrowed without written authorization from US. All rights reserved.